21+ Only

Responsible Gaming at 89fb

We believe gambling should always be a source of entertainment, never a source of harm. Explore the tools and resources 89fb provides to help you stay in control.

Our Commitment to Responsible Gaming

At 89fb, we take responsible gaming seriously. Our platform is designed for adult players in Bangladesh who view gambling as a form of leisure — not as a way to earn income or resolve financial difficulties. We are committed to providing a safe, transparent, and fair environment where every player can enjoy cricket betting, live casino games, slots, and more with full confidence in the integrity of our platform.

We actively encourage all players to use the tools and resources available on 89fb to manage their activity. Whether you want to set a daily deposit cap, take a short break, or permanently self-exclude, our support team and in-platform controls are here for you. Remember: gambling should always be fun, and it is perfectly fine to stop at any time.

21+

89fb is strictly for players aged 21 and above. We verify player ages during registration and reserve the right to suspend any account where age requirements are not met. Underage gambling is illegal and harmful — we take a zero-tolerance approach.

Important reminder: Gambling is not a reliable way to make money. The odds are always in favor of the platform. Never gamble with money you cannot afford to lose, and never chase your losses. If you feel that gambling is negatively impacting your finances, relationships, or mental health, please use our self-exclusion tools or contact our support team immediately.

Responsible Gaming Tools at 89fb

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Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period ranging from 30 days to permanent closure. During this period your account will be blocked and you will not be able to deposit, wager, or access promotional offers. Contact our support team at [email protected] to activate this feature.

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Deposit Limits

Set a daily, weekly, or monthly deposit cap on your 89fb account to ensure you never spend beyond what you have budgeted for entertainment. Limits take effect immediately and can be lowered at any time. Increasing a limit requires a mandatory 24-hour cooling-off period to protect you from impulsive decisions.

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Time-Out Feature

Take a planned short break from your account without going through a full self-exclusion process. You can set a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily frozen — no play, no deposits. This is a simple but effective way to step back and reassess your gaming habits.

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Self-Exclusion (Permanent)

For players who feel they have a serious gambling problem, 89fb offers permanent self-exclusion. Once activated, this cannot be reversed. Your account will be permanently closed and your details added to a restricted list. We strongly encourage players who choose this option to also seek external professional help.

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Reality Checks

Enable session reminders that notify you of how long you have been playing and how much you have wagered. These pop-up alerts appear at intervals you choose — every 15, 30, or 60 minutes — giving you a clear picture of your activity so you can make informed decisions about continuing or stopping.

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24/7 Support

Our dedicated support team is available around the clock, seven days a week, including during Eid and public holidays in Bangladesh. If you are concerned about your gambling habits — or about someone else's — reach out to us by email at [email protected]. We respond promptly and treat all conversations with complete confidentiality.

Tips for Healthy, Balanced Play

Responsible gaming is about making informed choices. Here are some practical habits that experienced players in Bangladesh follow to keep their gaming enjoyable and within healthy boundaries:

  • Set a strict budget before each session and stop when it is reached — never dip into money reserved for rent, bills, or food.
  • Treat gambling as entertainment, not income. The moment it starts feeling like work or a financial obligation, take a break.
  • Use a timer. Decide in advance how long you will play and stick to it. Enable the reality-check reminder feature on your account.
  • Never gamble while under emotional stress, after a large loss, or when you are tired or under the influence of alcohol. Decision-making is impaired in these states.
  • Balance your leisure time. If cricket betting or slots is your only recreational activity, consider diversifying with other hobbies, sport, or social activities.
  • Never borrow money to gamble. Taking loans from banks, family, or friends to fund gambling is a serious warning sign and a cycle that is difficult to break.

SSL-secured platform: All financial transactions on 89fb, including deposits via bKash, Nagad, Rocket, and Upay, are processed through encrypted, SSL-secured connections. We never share your personal or financial information with third parties without your explicit consent. Your privacy and security are non-negotiable.

Recognizing Signs of Problem Gambling

Problem gambling can develop gradually and is often hard to recognize from the inside. The following signs may indicate that gambling is becoming more than just entertainment. If you identify with two or more of these, we strongly encourage you to reach out for help without delay:

  • Spending more time or money on gambling than originally intended, repeatedly.
  • Feeling restless or irritable when attempting to cut down or stop gambling.
  • Using gambling to escape problems, relieve stress, or cope with anxiety — especially during difficult periods like financial hardship or relationship strain.
  • Lying to family members or close friends about how much time or money you spend on gambling.
  • Chasing losses — continuing to gamble after a big loss in an attempt to win back the money.

If any of these signs apply to you, please do not wait. Contact 89fb support at [email protected] and ask about our self-exclusion and time-out options. You can also speak to a trusted person in your life. There is no shame in asking for help — it is a sign of strength.

Frequently Asked Questions

How do I set a deposit limit on my 89fb account?

You can request a deposit limit by contacting our support team at [email protected]. Specify whether you want a daily, weekly, or monthly cap and the amount in BDT. Limits are applied immediately. Any request to increase a limit will have a mandatory 24-hour cooling-off period before taking effect.

What is self-exclusion and how do I apply for it?

Self-exclusion is a voluntary agreement you make with 89fb to block access to your account for a set period — from 30 days up to permanent closure. To apply, email [email protected] with your request. Temporary exclusions can be lifted after the chosen period expires; permanent exclusions cannot be reversed. We strongly advise players choosing permanent exclusion to seek professional counselling.

What age do I need to be to use 89fb?

You must be 21 years of age or older to register and play at 89fb. This is a firm policy that applies to all players in Bangladesh. We verify age at registration, and any account found to belong to an underage player will be immediately closed and all funds returned.

I think I may have a gambling problem. What should I do?

The first step is acknowledging the concern — that itself takes courage. Reach out to our support team at [email protected] right away and ask to activate a time-out or self-exclusion. You can also talk to a trusted friend, family member, or a professional counsellor. Seeking help early makes a significant difference. 89fb will always prioritize your wellbeing over your continued play.

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Need Immediate Help?

Our support team is available 24/7. If you are struggling with gambling or have concerns about your account, email us right away. All conversations are strictly confidential.

[email protected]

Play Responsibly with 89fb

When gambling is kept fun and within your limits, it is one of Bangladesh's most exciting forms of online entertainment. Explore 89fb's games, stay informed, and always play within your means.

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